Files
assist/tsp_assistant.db

316 lines
64 KiB
Plaintext
Raw Normal View History

SQLite format 3@ --.n<><0F><0F>
s ^$<06>u<03><01><01>__) =indexsqlite_autoindex_users_2users) =indexsqlite_autoindex_users_1users <0A>-
AA<01>etablework_order_process_historywork_order_process_history CREATE TABLE work_order_process_history (
id INTEGER NOT NULL,
work_order_id INTEGER NOT NULL,
processor_name VARCHAR(100) NOT NULL,
processor_role VARCHAR(50),
processor_region VARCHAR(50),
process_content TEXT NOT NULL,
action_type VARCHAR(50) NOT NULL,
previous_status VARCHAR(50),
new_status VARCHAR(50),
assigned_module VARCHAR(50),
process_time DATETIME NOT NULL,
created_at DATETIME,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29> 99<01>5tablework_order_suggestionswork_order_suggestions
CREATE TABLE work_order_suggestions (
id INTEGER NOT NULL,
work_order_id INTEGER NOT NULL,
ai_suggestion TEXT,
human_resolution TEXT,
ai_similarity FLOAT,
approved BOOLEAN,
use_human_resolution BOOLEAN,
created_at DATETIME,
updated_at DATETIME,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29>a''<01>tableconversationsconversations CREATE TABLE conversations (
id INTEGER NOT NULL,
work_order_id INTEGER,
user_message TEXT NOT NULL,
assistant_response TEXT NOT NULL,
timestamp DATETIME,
confidence_score FLOAT,
knowledge_used TEXT,
response_time FLOAT,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29>H<01>ktablealertsalertsCREATE TABLE alerts (
id INTEGER NOT NULL,
rule_name VARCHAR(100) NOT NULL,
alert_type VARCHAR(50) NOT NULL,
level VARCHAR(20) NOT NULL,
severity VARCHAR(20) NOT NULL,
message TEXT NOT NULL,
data TEXT,
is_active BOOLEAN,
created_at DATETIME,
resolved_at DATETIME,
PRIMARY KEY (id)
)<29>7<01>=tableanalyticsanalyticsCREATE TABLE analytics (
id INTEGER NOT NULL,
date DATETIME NOT NULL,
total_orders INTEGER,
resolved_orders INTEGER,
avg_resolution_time FLOAT,
satisfaction_avg FLOAT,
knowledge_hit_rate FLOAT,
category_distribution TEXT,
created_at DATETIME,
PRIMARY KEY (id)
)<29>%%<01>gtablevehicle_datavehicle_dataCREATE TABLE vehicle_data (
id INTEGER NOT NULL,
vehicle_id VARCHAR(50) NOT NULL,
vehicle_vin VARCHAR(17),
data_type VARCHAR(50) NOT NULL,
data_value TEXT NOT NULL,
timestamp DATETIME,
is_active BOOLEAN,
PRIMARY KEY (id)
)<29>&//<01>{tableknowledge_entriesknowledge_entriesCREATE TABLE knowledge_entries (
id INTEGER NOT NULL,
question TEXT NOT NULL,
answer TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
confidence_score FLOAT,
usage_count INTEGER,
created_at DATETIME,
updated_at DATETIME,
is_active BOOLEAN,
is_verified BOOLEAN,
verified_by VARCHAR(100),
verified_at DATETIME,
vector_embedding TEXT,
PRIMARY KEY (id)
)<29>k##<01>tablework_orderswork_ordersCREATE TABLE work_orders (
id INTEGER NOT NULL,
order_id VARCHAR(50) NOT NULL,
title VARCHAR(200) NOT NULL,
description TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
priority VARCHAR(20) NOT NULL,
status VARCHAR(20) NOT NULL,
created_at DATETIME,
updated_at DATETIME,
resolution TEXT,
satisfaction_score FLOAT,
feishu_record_id VARCHAR(100),
assignee VARCHAR(100),
solution TEXT,
ai_suggestion TEXT,
source VARCHAR(50),
module VARCHAR(100),
created_by VARCHAR(100),
wilfulness VARCHAR(100),
date_of_close DATETIME,
vehicle_type VARCHAR(100),
vin_sim VARCHAR(50),
app_remote_control_version VARCHAR(100),
hmi_sw VARCHAR(100),
parent_record VARCHAR(100),
has_updated_same_day VARCHAR(50),
operating_time VARCHAR(100),
PRIMARY KEY (id),
UNIQUE (order_id),
UNIQUE (feishu_record_id)
)5I#indexsqlite_autoindex_work_orders_2work_orders5I#indexsqlite_autoindex_work_orders_1work_orders 


R<0E> ~ J
<EFBFBD> <09><08>U<05><04>R<00>E
U<>K%AA A车辆无法远程启动的原因车辆无法远程启动的常见原因1. 车辆不在P档 2. 手刹未拉起 3. 车门未锁 4. 电池电量不足 5. 网络信号差 6. 车辆系统故障远程控制?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD>͂< [<5B>9AA AAPP显示车辆信息错误怎么办如果APP显示车辆信息错误请尝试1. 重新登录APP 2. 重启车辆系统 3. 检查网络连接 4. 如果问题持续请联系客服APP功能?陙<><E99999><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?陙<><E99999><EFBFBD><EFBFBD><EFBFBD>yC<>E%AA A如何远程启动车辆远程启动车辆需要满足以下条件1. 车辆处于P档 2. 手刹拉起 3. 车门已锁 4. 电池电量充足。操作步骤打开APP → 点击远程启动按钮 → 确认启动条件 → 等待启动完成远程控制?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD>͂<7<>W%AA A如何联系客服您可以通过以下方式联系客服1. 在线客服:点击页面右下角的客服图标 2. 电话客服400-123-4567 3. 邮箱客服support@example.com服务问题?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD>͂BI<>Q%AA A系统无法访问怎么办如果系统无法访问请尝试1. 检查网络连接 2. 清除浏览器缓存 3. 尝试使用其他浏览器 4. 如果问题持续,请联系技术支持技术问题?陙<><E99999><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?陙<><E99999><EFBFBD><EFBFBD><EFBFBD>#7<>%%AA A如何申请退款申请退款流程1. 在订单详情页面点击'申请退款' 2. 选择退款原因 3. 填写退款说明 4. 提交申请后等待审核支付问题?<3F>ffffff2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?<3F>ffffff<66>H=<3D>i%AA A支付失败怎么办如果支付失败请检查1. 银行卡余额是否充足 2. 银行卡是否支持在线支付 3. 网络连接是否正常 4. 如果问题持续,请联系支付客服支付问题?陙<><E99999><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?陙<><E99999><EFBFBD><EFBFBD><EFBFBD>1C<>5%AA A如何修改个人信息您可以在个人设置页面修改个人信息1. 登录后点击右上角的个人头像 2. 选择'个人设置' 3. 修改相关信息并保存账户问题?<3F>ffffff2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?<3F>ffffff<66>;I<>C%AA A账户被锁定了怎么办如果您的账户被锁定请尝试以下解决方案1. 等待15分钟后重试登录 2. 如果问题持续请联系客服并提供您的用户ID账户问题?陙<><E99999><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?陙<><E99999><EFBFBD><EFBFBD><EFBFBD>A7<>a%AA A如何重置密码您可以通过以下步骤重置密码1. 点击登录页面的'忘记密码'链接 2. 输入您的邮箱地址 3. 检查邮箱并点击重置链接 4. 设置新密码账户问题?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-12-12 13:31:25.3526332025-12-12 13:31:25.352633system2025-12-12 13:31:25.350653?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>  T<0E> <0A> S <0C> <0B>
<0F><0F> admin
<0F><0F>/ admin@example.com
AA<01>etablework_order_process_historywork_order_process_history CREATE TABLE work_order_process_history (
id INTEGER NOT NULL,
work_order_id INTEGER NOT NULL,
processor_name VARCHAR(100) NOT NULL,
processor_role VARCHAR(50),
processor_region VARCHAR(<28>##<01>{tablework_orderswork_ordersCREATE TABLE work_orders (
id INTEGER NOT NULL,
order_id VARCHAR(50) NOT NULL,
title VARCHAR(200) NOT NULL,
description TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
priority VARCHAR(20) NOT NULL,
status VARCHAR(20) NOT NULL,
created_at DATETIME,
updated_at DATETIME,
resolution TEXT,
satisfaction_score FLOAT,
feishu_record_id VARCHAR(100),
assignee VARCHAR(100),
solution TEXT,
ai_suggestion TEXT,
source VARCHAR(50),
module VARCHAR(100),
created_by VARCHAR(100),
wilfulness VARCHAR(100),
date_of_close DATETIME,
vehicle_type VARCHAR(100),
vin_sim VARCHAR(50),
app_remote_control_version VARCHAR(100),
hmi_sw VARCHAR(100),
parent_record VARCHAR(100),
has_updated_same_day VARCHAR(50),
operating_time VARCHAR(100), assigned_module VARCHAR(50), module_owner VARCHAR(100), dispatcher VARCHAR(100), dispatch_time DATETIME, region VARCHAR(50), processing_efficiency FLOAT, resource_usage TEXT,
PRIMARY KEY (id),
UNIQUE (order_id),
UNIQUE (feishu_record_id)
)<29>H<01>ktablealertsalertsCREATE TABLE alerts (
id INTEGER NOT NULL,
rule_name VARCHAR(100) NOT NULL,
alert_type VARCHAR(50) NOT NULL,
level VARCHAR(20) NOT NULL,
severity VARCHAR(20) NOT NULL,
message TEXT NOT NULL,
data TEXT,
is_active BOOLEAN,
created_at DATETIME,
resolved_at DATETIME,
PRIMARY KEY (id)
)
s:<01>=tableanalyticsanalyticsCREATE TABLE analytics (
id INTEGER NOT NULL,
date DATETIME NOT NULL,
total_orders INTEGER,
resolved_orders INTEGER,
avg_resolution_time FLOAT,
satisfaction_avg FLOAT,
knowledge_hit_rate FLOAT,
category_distribution TEXT,
created_at DATETIME,
PRIMARY KEY (id)
)<29>%%<01>gtablevehicle_datavehicle_dataCREATE TABLE vehicle_data (
id INTEGER NOT NULL,
vehicle_id VARCHAR(50) NOT NULL,
vehicle_vin VARCHAR(17),
data_type VARCHAR(50) NOT NULL,
data_value TEXT NOT NULL,
timestamp DATETIME,
is_active BOOLEAN,
PRIMARY KEY (id)
)<0F>//<01>{tableknowledge_entriesknowledge_entriesCREATE TABLE knowledge_entries (
id INTEGER NOT NULL,
question TEXT NOT NULL,
answer TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
confidence_score FLOAT,
usage_count INTEGER,
created_at DATETIME,
updated_at DATETIME,
is_active BOOLEAN,
is_verified BOOLEAN,
verified_by VARCHAR(100),
verified_at DATETIME,
v<>y//<01>!tableknowledge_entriesknowledge_entriesCREATE TABLE knowledge_entries (
id INTEGER NOT NULL,
question TEXT NOT NULL,
answer TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
confidence_score FLOAT,
usage_count INTEGER,
created_at DATETIME,
updated_at DATETIME,
is_active BOOLEAN,
is_verified BOOLEAN,
verified_by VARCHAR(100),
verified_at DATETIME,
vector_embedding TEXT, search_frequency INTEGER DEFAULT 0, last_accessed DATETIME, relevance_score FLOAT,
PRIMARY KEY (id)
)<29><01>tableanalyticsanalyticsCREATE TABLE analytics (
id INTEGER NOT NULL,
date DATETIME NOT NULL,
total_orders INTEGER,
resolved_orders INTEGER,
avg_resolution_time FLOAT,
satisfaction_avg FLOAT,
knowledge_hit_rate FLOAT,
category_distribution TEXT,
created_at DATETIME, performance_score FLOAT, quality_metrics TEXT, cost_analysis TEXT, optimization_suggestions TEXT,
PRIMARY KEY (id)
)5I#indexsqlite_autoindex_work_orders_2work_orders5I#indexsqlite_autoindex_work_orders_1work_orders h<05><05>
<EFBFBD><07> = <00>''<01>ytableconversationsconversations CREATE TABLE conversations (
id INTEGER NOT NULL,
work_order_id INTEGER,
user_message TEXT NOT NULL,
assistant_response TEXT NOT NULL,
timestamp DATETIME,
confidence_score FLOAT,
knowledge_used TEXT,
response_time FLOAT, processing_time FLOAT, memory_usage FLOAT, cpu_usage FLOAT,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29> <01>gtableusersusers CREATE TABLE users (
id INTEGER NOT NULL,
username VARCHAR(50) NOT NULL,
email VARCHAR(100) NOT NULL,
password_hash VARCHAR(255) NOT NULL,
role VARCHAR(50) NOT NULL,
region VARCHAR(50),
is_active BOOLEAN,
last_login DATETIME,
created_at DATETIME,
updated_at DATETIME, name VARCHAR(100),
PRIMARY KEY (id),
UNIQUE (username),
UNIQUE (email)
)) =indexsqlite_autoindex_users_2users) =indexsqlite_autoindex_users_1users <0E>t<01>Atableusersusers CREATE TABLE users (
id INTEGER NOT NULL,
username VARCHAR(50) NOT NULL,
email VARCHAR(100) NOT NULL,
password_hash VARCHAR(255) NOT NULL,
role VARCHAR(50) NOT NULL,
region VARCHAR(50),
is_active BOOLEAN,
last_login DATETIME,
created_at DATETIME,
updated_at DATETIME,
PRIMARY KEY (id),
UNIQUE (username),
UNIQUE (email)
)<29>-
AA<01>etablework_order_process_historywork_order_process_history CREATE TABLE work_order_process_history (
id INTEGER NOT NULL,
work_order_id INTEGER NOT NULL,
processor_name VARCHAR(100) NOT NULL,
processor_role VARCHAR(50),
processor_region VARCHAR(50),
process_content TEXT NOT NULL,
action_type VARCHAR(50) NOT NULL,
previous_status VARCHAR(50),
new_status VARCHAR(50),
assigned_module VARCHAR(50),
process_time DATETIME NOT NULL,
created_at DATETIME,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29> 99<01>5tablework_order_suggestionswork_order_suggestions
CREATE TABLE work_order_suggestions (
id INTEGER NOT NULL,
work_order_id INTEGER NOT NULL,
ai_suggestion TEXT,
human_resolution TEXT,
ai_similarity FLOAT,
approved BOOLEAN,
use_human_resolution BOOLEAN,
created_at DATETIME,
updated_at DATETIME,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)d''<01>tableconversationsconversations CREATE TABLE conversations (
id INTEGER NOT NULL,
work_order_id INTEGER,
user_message TEXT NOT NULL,
assistant_response TEXT NOT NULL,
timestamp DATETIME,
confidence_score FLOAT,
knowledge_used TEXT,
response_time FLOAT,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)