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zhaojie
816
src/agent_assistant.py
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816
src/agent_assistant.py
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#!/usr/bin/env python3
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# -*- coding: utf-8 -*-
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"""
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增强版TSP助手 - 集成Agent功能
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这是一个真正的智能Agent实现
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"""
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import logging
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import asyncio
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from typing import Dict, Any, List, Optional
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from datetime import datetime
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import json
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from src.main import TSPAssistant
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from src.agent import AgentCore, AgentState
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logger = logging.getLogger(__name__)
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class TSPAgentAssistant(TSPAssistant):
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"""TSP Agent助手 - 增强版TSP助手，具备完整Agent功能"""
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def __init__(self):
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# 初始化基础TSP助手
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super().__init__()
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# 初始化Agent核心
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self.agent_core = AgentCore()
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# Agent特有功能
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self.is_agent_mode = True
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self.proactive_tasks = []
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self.agent_memory = {}
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logger.info("TSP Agent助手初始化完成")
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async def process_message_agent(
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self,
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message: str,
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user_id: str = None,
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work_order_id: int = None,
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enable_proactive: bool = True
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) -> Dict[str, Any]:
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"""Agent模式处理用户消息"""
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try:
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# 构建请求
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request = {
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"message": message,
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"user_id": user_id,
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"work_order_id": work_order_id,
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"context": {
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"session_id": f"session_{user_id}_{datetime.now().strftime('%Y%m%d_%H%M%S')}",
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"timestamp": datetime.now().isoformat()
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}
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}
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# 使用Agent核心处理请求
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agent_result = await self.agent_core.process_request(request)
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# 如果启用主动模式，检查是否需要主动行动
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if enable_proactive:
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proactive_result = await self.agent_core.proactive_action()
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if proactive_result:
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agent_result["proactive_action"] = proactive_result
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# 记录Agent执行信息
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agent_result["agent_mode"] = True
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agent_result["agent_status"] = self.agent_core.get_status()
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return agent_result
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except Exception as e:
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logger.error(f"Agent模式处理消息失败: {e}")
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# 回退到传统模式
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return await self._fallback_to_traditional_mode(message, user_id, work_order_id)
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async def _fallback_to_traditional_mode(
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self,
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message: str,
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user_id: str = None,
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work_order_id: int = None
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) -> Dict[str, Any]:
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"""回退到传统模式"""
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logger.info("回退到传统TSP助手模式")
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# 使用原有的处理方式
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result = self.process_message(message, user_id, work_order_id)
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# 添加Agent标识
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result["agent_mode"] = False
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result["fallback_reason"] = "Agent处理失败，使用传统模式"
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return result
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async def create_intelligent_work_order(
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self,
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user_message: str,
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user_id: str = None,
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auto_categorize: bool = True,
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auto_priority: bool = True
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) -> Dict[str, Any]:
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"""智能创建工单 - 使用Agent能力"""
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try:
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# 使用Agent分析用户消息
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request = {
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"message": user_message,
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"user_id": user_id,
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"context": {"action": "create_work_order"}
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}
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agent_result = await self.agent_core.process_request(request)
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if "error" in agent_result:
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return agent_result
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# 从Agent结果中提取工单信息
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work_order_info = self._extract_work_order_info(agent_result, user_message)
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# 创建工单
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work_order = self.create_work_order(
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title=work_order_info["title"],
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description=work_order_info["description"],
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category=work_order_info["category"],
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priority=work_order_info["priority"]
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)
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# 添加Agent分析结果
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work_order["agent_analysis"] = agent_result
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work_order["intelligent_features"] = {
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"auto_categorized": auto_categorize,
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"auto_prioritized": auto_priority,
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"confidence_score": work_order_info.get("confidence", 0.8)
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}
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return work_order
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except Exception as e:
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logger.error(f"智能创建工单失败: {e}")
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return {"error": f"智能创建失败: {str(e)}"}
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def _extract_work_order_info(self, agent_result: Dict[str, Any], user_message: str) -> Dict[str, Any]:
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"""从Agent结果中提取工单信息"""
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# 这里可以根据Agent的分析结果智能提取工单信息
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# 暂时使用简单的提取逻辑
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# 使用LLM提取关键信息
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from src.core.llm_client import QwenClient
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llm_client = QwenClient()
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prompt = f"""
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请从以下用户消息中提取工单信息：
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用户消息: {user_message}
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请提取：
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1. 工单标题（简洁明了）
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2. 问题描述（详细描述）
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3. 问题类别（技术问题、账户问题、服务问题等）
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4. 优先级（high、medium、low）
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5. 置信度（0-1）
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请以JSON格式返回。
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"""
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messages = [
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{"role": "system", "content": "你是一个工单信息提取专家，擅长从用户消息中提取关键信息。"},
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{"role": "user", "content": prompt}
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]
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result = llm_client.chat_completion(messages, temperature=0.3)
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if "error" in result:
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# 使用默认值
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return {
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"title": "用户问题",
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"description": user_message,
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"category": "技术问题",
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"priority": "medium",
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"confidence": 0.5
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}
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try:
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response_content = result["choices"][0]["message"]["content"]
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import re
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json_match = re.search(r'\{.*\}', response_content, re.DOTALL)
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if json_match:
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extracted_info = json.loads(json_match.group())
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return {
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"title": extracted_info.get("title", "用户问题"),
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"description": extracted_info.get("description", user_message),
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"category": extracted_info.get("category", "技术问题"),
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"priority": extracted_info.get("priority", "medium"),
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"confidence": extracted_info.get("confidence", 0.7)
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}
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else:
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return {
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"title": "用户问题",
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"description": user_message,
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"category": "技术问题",
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"priority": "medium",
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"confidence": 0.5
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}
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except Exception as e:
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logger.error(f"提取工单信息失败: {e}")
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return {
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"title": "用户问题",
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"description": user_message,
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"category": "技术问题",
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"priority": "medium",
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"confidence": 0.5
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}
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async def intelligent_knowledge_search(
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self,
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query: str,
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context: Dict[str, Any] = None,
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use_reasoning: bool = True
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) -> Dict[str, Any]:
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"""智能知识库搜索 - 使用推理能力"""
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try:
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# 基础搜索
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basic_results = self.search_knowledge(query)
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if not use_reasoning:
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return basic_results
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# 使用推理引擎增强搜索
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reasoning_result = await self.agent_core.reasoning_engine.reason_about_problem(
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problem=f"搜索知识: {query}",
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available_information={
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"search_results": basic_results.get("results", []),
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"context": context or {}
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},
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reasoning_type="inductive"
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)
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# 结合搜索结果和推理结果
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enhanced_results = {
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"basic_search": basic_results,
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"reasoning_analysis": reasoning_result,
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"enhanced_results": self._enhance_search_results(
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basic_results.get("results", []),
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reasoning_result
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),
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"search_strategy": "intelligent_with_reasoning"
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}
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return enhanced_results
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except Exception as e:
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logger.error(f"智能知识搜索失败: {e}")
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return self.search_knowledge(query)
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def _enhance_search_results(
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self,
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basic_results: List[Dict[str, Any]],
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reasoning_result: Dict[str, Any]
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) -> List[Dict[str, Any]]:
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"""增强搜索结果"""
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enhanced_results = []
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for result in basic_results:
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enhanced_result = result.copy()
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# 添加推理增强信息
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if "analysis" in reasoning_result:
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enhanced_result["reasoning_insights"] = reasoning_result["analysis"]
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# 计算增强置信度
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original_confidence = result.get("confidence_score", 0.5)
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reasoning_confidence = reasoning_result.get("confidence", 0.5)
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enhanced_result["enhanced_confidence"] = (original_confidence + reasoning_confidence) / 2
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enhanced_results.append(enhanced_result)
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return enhanced_results
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async def proactive_monitoring(self) -> Dict[str, Any]:
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"""主动监控 - Agent主动检查系统状态"""
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try:
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proactive_actions = []
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# 检查预警
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alerts = self.get_alerts()
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if alerts.get("count", 0) > 0:
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proactive_actions.append({
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"type": "alert_response",
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"description": f"发现 {alerts['count']} 个活跃预警",
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"priority": "high",
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"action": "需要立即处理预警"
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})
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# 检查系统健康
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system_status = self.get_system_status()
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if system_status.get("health_score", 1.0) < 0.8:
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proactive_actions.append({
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"type": "system_maintenance",
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"description": "系统健康状态不佳",
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"priority": "medium",
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"action": "建议进行系统维护"
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})
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# 检查知识库质量
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knowledge_stats = self.knowledge_manager.get_knowledge_stats()
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if knowledge_stats.get("average_confidence", 0.8) < 0.6:
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proactive_actions.append({
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"type": "knowledge_improvement",
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"description": "知识库质量需要提升",
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"priority": "low",
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"action": "建议更新知识库"
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})
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return {
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"proactive_actions": proactive_actions,
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"timestamp": datetime.now().isoformat(),
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"agent_status": self.agent_core.get_status()
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}
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except Exception as e:
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logger.error(f"主动监控失败: {e}")
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return {"error": str(e)}
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async def intelligent_analytics(
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self,
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analysis_type: str = "comprehensive",
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date_range: str = "last_7_days"
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) -> Dict[str, Any]:
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"""智能分析 - 使用Agent推理能力"""
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try:
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# 基础分析
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basic_analytics = self.generate_analytics(date_range)
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if analysis_type == "basic":
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return basic_analytics
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# 使用Agent进行深度分析
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analysis_request = {
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"message": f"分析{date_range}的数据",
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"context": {
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"analysis_type": analysis_type,
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"basic_data": basic_analytics
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}
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}
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agent_analysis = await self.agent_core.process_request(analysis_request)
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# 结合基础分析和Agent分析
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intelligent_analytics = {
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"basic_analytics": basic_analytics,
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"agent_insights": agent_analysis,
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"intelligent_recommendations": self._generate_recommendations(
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basic_analytics,
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agent_analysis
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),
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"analysis_confidence": self._calculate_analysis_confidence(agent_analysis)
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}
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return intelligent_analytics
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except Exception as e:
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logger.error(f"智能分析失败: {e}")
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return self.generate_analytics(date_range)
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def _generate_recommendations(
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self,
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basic_analytics: Dict[str, Any],
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agent_analysis: Dict[str, Any]
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) -> List[Dict[str, Any]]:
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"""生成智能推荐"""
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recommendations = []
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# 基于基础分析生成推荐
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if basic_analytics.get("summary", {}).get("avg_satisfaction", 0) < 0.7:
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recommendations.append({
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"type": "improvement",
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"title": "提升客户满意度",
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"description": "客户满意度较低，建议优化服务质量",
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"priority": "high",
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"action_items": [
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"分析低满意度工单",
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"改进响应时间",
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"提升解决方案质量"
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]
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})
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if basic_analytics.get("summary", {}).get("avg_resolution_time_hours", 0) > 24:
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recommendations.append({
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"type": "efficiency",
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"title": "缩短解决时间",
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"description": "平均解决时间过长，建议提升处理效率",
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"priority": "medium",
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"action_items": [
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"优化工作流程",
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"增加自动化处理",
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"提升知识库质量"
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]
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})
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return recommendations
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def _calculate_analysis_confidence(self, agent_analysis: Dict[str, Any]) -> float:
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"""计算分析置信度"""
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# 基于Agent分析结果计算置信度
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if "error" in agent_analysis:
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return 0.3
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# 这里可以实现更复杂的置信度计算逻辑
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return 0.8
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def get_agent_status(self) -> Dict[str, Any]:
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"""获取Agent状态"""
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return {
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"success": True,
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"status": "active" if self.is_agent_mode else "inactive",
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"active_goals": len(self.agent_core.goal_manager.get_active_goals()),
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"available_tools": len(self.agent_core.tool_manager.get_available_tools()),
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"tools": [
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{
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"name": tool.name,
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"usage_count": getattr(tool, 'usage_count', 0),
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"success_rate": getattr(tool, 'success_rate', 0.8)
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}
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for tool in self.agent_core.tool_manager.get_available_tools()
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],
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"execution_history": []
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}
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def toggle_agent_mode(self, enabled: bool) -> bool:
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"""切换Agent模式"""
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try:
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if enabled:
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# 同步方式切换
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self.is_agent_mode = True
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logger.info("已切换到Agent模式")
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return True
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else:
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return self.switch_to_traditional_mode()
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except Exception as e:
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logger.error(f"切换Agent模式失败: {e}")
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return False
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def start_proactive_monitoring(self) -> bool:
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"""启动主动监控"""
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try:
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return self.start_agent_monitoring()
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except Exception as e:
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logger.error(f"启动主动监控失败: {e}")
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return False
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def stop_proactive_monitoring(self) -> bool:
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"""停止主动监控"""
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try:
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return self.stop_agent_monitoring()
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except Exception as e:
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logger.error(f"停止主动监控失败: {e}")
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return False
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def run_proactive_monitoring(self) -> Dict[str, Any]:
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"""运行主动监控"""
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try:
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# 模拟主动监控结果
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||||
proactive_actions = [
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{"type": "alert_response", "description": "发现系统性能预警"},
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||||
{"type": "knowledge_update", "description": "建议更新知识库"},
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{"type": "user_assistance", "description": "检测到用户可能需要帮助"}
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]
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return {
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"success": True,
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"proactive_actions": proactive_actions
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||||
}
|
||||
except Exception as e:
|
||||
logger.error(f"运行主动监控失败: {e}")
|
||||
return {"success": False, "error": str(e)}
|
||||
|
||||
def run_intelligent_analysis(self) -> Dict[str, Any]:
|
||||
"""运行智能分析"""
|
||||
try:
|
||||
# 模拟智能分析结果
|
||||
analysis = {
|
||||
"trends": {
|
||||
"dates": ["2024-01-01", "2024-01-02", "2024-01-03"],
|
||||
"satisfaction": [0.8, 0.85, 0.82],
|
||||
"resolution_time": [2.5, 2.3, 2.1]
|
||||
},
|
||||
"recommendations": [
|
||||
{"type": "improvement", "title": "提升客户满意度", "description": "建议优化响应时间"},
|
||||
{"type": "optimization", "title": "知识库优化", "description": "建议增加更多技术问题解答"}
|
||||
]
|
||||
}
|
||||
return analysis
|
||||
except Exception as e:
|
||||
logger.error(f"运行智能分析失败: {e}")
|
||||
return {"error": str(e)}
|
||||
|
||||
def process_file_to_knowledge(self, file_path: str, filename: str) -> Dict[str, Any]:
|
||||
"""处理文件并生成知识库"""
|
||||
try:
|
||||
import os
|
||||
import mimetypes
|
||||
|
||||
# 检查文件类型
|
||||
mime_type, _ = mimetypes.guess_type(file_path)
|
||||
file_ext = os.path.splitext(filename)[1].lower()
|
||||
|
||||
# 读取文件内容
|
||||
content = self._read_file_content(file_path, file_ext)
|
||||
if not content:
|
||||
return {"success": False, "error": "无法读取文件内容"}
|
||||
|
||||
# 使用LLM处理内容
|
||||
knowledge_entries = self._extract_knowledge_from_content(content, filename)
|
||||
|
||||
# 保存到知识库
|
||||
saved_count = 0
|
||||
for i, entry in enumerate(knowledge_entries):
|
||||
try:
|
||||
logger.info(f"保存知识条目 {i+1}: {entry.get('question', '')[:50]}...")
|
||||
success = self.knowledge_manager.add_knowledge_entry(
|
||||
question=entry["question"],
|
||||
answer=entry["answer"],
|
||||
category=entry.get("category", "其他"),
|
||||
confidence_score=entry.get("confidence_score", 0.7),
|
||||
is_verified=False # 新添加的知识库条目默认为未验证
|
||||
)
|
||||
if success:
|
||||
saved_count += 1
|
||||
logger.info(f"知识条目 {i+1} 保存成功")
|
||||
else:
|
||||
logger.error(f"知识条目 {i+1} 保存失败")
|
||||
except Exception as save_error:
|
||||
logger.error(f"保存知识条目 {i+1} 时出错: {save_error}")
|
||||
logger.error(f"条目内容: {entry}")
|
||||
|
||||
return {
|
||||
"success": True,
|
||||
"knowledge_count": saved_count,
|
||||
"total_extracted": len(knowledge_entries),
|
||||
"filename": filename
|
||||
}
|
||||
|
||||
except Exception as e:
|
||||
logger.error(f"处理文件失败: {e}")
|
||||
return {"success": False, "error": str(e)}
|
||||
|
||||
def _read_file_content(self, file_path: str, file_ext: str) -> str:
|
||||
"""读取文件内容"""
|
||||
try:
|
||||
if file_ext in ['.txt', '.md']:
|
||||
with open(file_path, 'r', encoding='utf-8') as f:
|
||||
return f.read()
|
||||
elif file_ext == '.pdf':
|
||||
# 需要安装 PyPDF2 或 pdfplumber
|
||||
try:
|
||||
import PyPDF2
|
||||
with open(file_path, 'rb') as f:
|
||||
reader = PyPDF2.PdfReader(f)
|
||||
text = ""
|
||||
for page in reader.pages:
|
||||
text += page.extract_text() + "\n"
|
||||
return text
|
||||
except ImportError:
|
||||
return "PDF文件需要安装PyPDF2库"
|
||||
elif file_ext in ['.doc', '.docx']:
|
||||
# 需要安装 python-docx
|
||||
try:
|
||||
from docx import Document
|
||||
doc = Document(file_path)
|
||||
text = ""
|
||||
for paragraph in doc.paragraphs:
|
||||
text += paragraph.text + "\n"
|
||||
return text
|
||||
except ImportError:
|
||||
return "Word文件需要安装python-docx库"
|
||||
else:
|
||||
return "不支持的文件格式"
|
||||
except Exception as e:
|
||||
logger.error(f"读取文件失败: {e}")
|
||||
return ""
|
||||
|
||||
def _extract_knowledge_from_content(self, content: str, filename: str) -> List[Dict[str, Any]]:
|
||||
"""从内容中提取知识"""
|
||||
try:
|
||||
# 构建提示词
|
||||
prompt = f"""
|
||||
请从以下文档内容中提取问答对，用于构建知识库：
|
||||
|
||||
文档名称：{filename}
|
||||
文档内容：
|
||||
{content[:2000]}...
|
||||
|
||||
请按照以下格式提取问答对：
|
||||
1. 问题：具体的问题描述
|
||||
2. 答案：详细的答案内容
|
||||
3. 分类：问题所属类别（技术问题、APP功能、远程控制、车辆绑定、其他）
|
||||
4. 置信度：0-1之间的数值
|
||||
|
||||
请提取3-5个最有价值的问答对，每个问答对都要完整且实用。
|
||||
返回格式为JSON数组，例如：
|
||||
[
|
||||
{{
|
||||
"question": "如何远程启动车辆？",
|
||||
"answer": "远程启动车辆需要满足以下条件：1. 车辆处于P档 2. 手刹拉起 3. 车门已锁 4. 电池电量充足",
|
||||
"category": "远程控制",
|
||||
"confidence_score": 0.9
|
||||
}}
|
||||
]
|
||||
"""
|
||||
|
||||
# 调用LLM
|
||||
response = self.llm_client.chat_completion(
|
||||
messages=[{"role": "user", "content": prompt}],
|
||||
temperature=0.3,
|
||||
max_tokens=2000
|
||||
)
|
||||
|
||||
if response and 'choices' in response:
|
||||
content_text = response['choices'][0]['message']['content']
|
||||
logger.info(f"LLM响应内容: {content_text[:500]}...")
|
||||
|
||||
# 尝试解析JSON
|
||||
try:
|
||||
import json
|
||||
# 提取JSON部分
|
||||
start_idx = content_text.find('[')
|
||||
end_idx = content_text.rfind(']') + 1
|
||||
if start_idx != -1 and end_idx != 0:
|
||||
json_str = content_text[start_idx:end_idx]
|
||||
knowledge_entries = json.loads(json_str)
|
||||
logger.info(f"成功解析JSON，提取到 {len(knowledge_entries)} 条知识")
|
||||
|
||||
# 验证每个条目的字段
|
||||
for i, entry in enumerate(knowledge_entries):
|
||||
if not isinstance(entry, dict):
|
||||
logger.error(f"条目 {i} 不是字典格式: {entry}")
|
||||
continue
|
||||
if 'question' not in entry:
|
||||
logger.error(f"条目 {i} 缺少question字段: {entry}")
|
||||
continue
|
||||
if 'answer' not in entry:
|
||||
logger.error(f"条目 {i} 缺少answer字段: {entry}")
|
||||
continue
|
||||
logger.info(f"条目 {i} 验证通过: {entry.get('question', '')[:50]}...")
|
||||
|
||||
return knowledge_entries
|
||||
except Exception as json_error:
|
||||
logger.warning(f"JSON解析失败: {json_error}")
|
||||
logger.warning(f"原始内容: {content_text}")
|
||||
|
||||
# 如果JSON解析失败，尝试手动解析
|
||||
manual_entries = self._parse_knowledge_manually(content_text)
|
||||
logger.info(f"手动解析提取到 {len(manual_entries)} 条知识")
|
||||
return manual_entries
|
||||
else:
|
||||
logger.error("LLM响应格式错误")
|
||||
logger.error(f"响应内容: {response}")
|
||||
return []
|
||||
|
||||
except Exception as e:
|
||||
logger.error(f"提取知识失败: {e}")
|
||||
return []
|
||||
|
||||
def _parse_knowledge_manually(self, content: str) -> List[Dict[str, Any]]:
|
||||
"""手动解析知识内容"""
|
||||
try:
|
||||
entries = []
|
||||
lines = content.split('\n')
|
||||
|
||||
current_entry = {}
|
||||
for line in lines:
|
||||
line = line.strip()
|
||||
if not line:
|
||||
continue
|
||||
|
||||
# 检查问题
|
||||
if '问题' in line and ('：' in line or ':' in line):
|
||||
if current_entry and 'question' in current_entry:
|
||||
entries.append(current_entry)
|
||||
current_entry = {}
|
||||
# 提取问题内容
|
||||
if '：' in line:
|
||||
question = line.split('：', 1)[1].strip()
|
||||
else:
|
||||
question = line.split(':', 1)[1].strip()
|
||||
current_entry["question"] = question
|
||||
|
||||
# 检查答案
|
||||
elif '答案' in line and ('：' in line or ':' in line):
|
||||
if '：' in line:
|
||||
answer = line.split('：', 1)[1].strip()
|
||||
else:
|
||||
answer = line.split(':', 1)[1].strip()
|
||||
current_entry["answer"] = answer
|
||||
|
||||
# 检查分类
|
||||
elif '分类' in line and ('：' in line or ':' in line):
|
||||
if '：' in line:
|
||||
category = line.split('：', 1)[1].strip()
|
||||
else:
|
||||
category = line.split(':', 1)[1].strip()
|
||||
current_entry["category"] = category
|
||||
|
||||
# 检查置信度
|
||||
elif '置信度' in line and ('：' in line or ':' in line):
|
||||
try:
|
||||
if '：' in line:
|
||||
confidence_str = line.split('：', 1)[1].strip()
|
||||
else:
|
||||
confidence_str = line.split(':', 1)[1].strip()
|
||||
current_entry["confidence_score"] = float(confidence_str)
|
||||
except:
|
||||
current_entry["confidence_score"] = 0.7
|
||||
|
||||
# 添加最后一个条目
|
||||
if current_entry and 'question' in current_entry and 'answer' in current_entry:
|
||||
entries.append(current_entry)
|
||||
|
||||
# 确保每个条目都有必要的字段
|
||||
for entry in entries:
|
||||
if 'category' not in entry:
|
||||
entry['category'] = '其他'
|
||||
if 'confidence_score' not in entry:
|
||||
entry['confidence_score'] = 0.7
|
||||
|
||||
logger.info(f"手动解析完成，提取到 {len(entries)} 条知识")
|
||||
return entries
|
||||
|
||||
except Exception as e:
|
||||
logger.error(f"手动解析知识失败: {e}")
|
||||
return []
|
||||
|
||||
async def switch_to_agent_mode(self) -> bool:
|
||||
"""切换到Agent模式"""
|
||||
try:
|
||||
self.is_agent_mode = True
|
||||
logger.info("已切换到Agent模式")
|
||||
return True
|
||||
except Exception as e:
|
||||
logger.error(f"切换到Agent模式失败: {e}")
|
||||
return False
|
||||
|
||||
def switch_to_traditional_mode(self) -> bool:
|
||||
"""切换到传统模式"""
|
||||
try:
|
||||
self.is_agent_mode = False
|
||||
logger.info("已切换到传统模式")
|
||||
return True
|
||||
except Exception as e:
|
||||
logger.error(f"切换到传统模式失败: {e}")
|
||||
return False
|
||||
|
||||
async def start_agent_monitoring(self) -> bool:
|
||||
"""启动Agent监控"""
|
||||
try:
|
||||
# 启动基础监控
|
||||
self.start_monitoring()
|
||||
|
||||
# 启动Agent主动监控
|
||||
asyncio.create_task(self._agent_monitoring_loop())
|
||||
|
||||
logger.info("Agent监控已启动")
|
||||
return True
|
||||
except Exception as e:
|
||||
logger.error(f"启动Agent监控失败: {e}")
|
||||
return False
|
||||
|
||||
async def _agent_monitoring_loop(self):
|
||||
"""Agent监控循环"""
|
||||
while True:
|
||||
try:
|
||||
# 每5分钟执行一次主动监控
|
||||
await asyncio.sleep(300)
|
||||
|
||||
proactive_result = await self.proactive_monitoring()
|
||||
|
||||
if proactive_result.get("proactive_actions"):
|
||||
logger.info(f"发现 {len(proactive_result['proactive_actions'])} 个主动行动机会")
|
||||
|
||||
# 这里可以实现自动处理逻辑
|
||||
# 例如：自动发送通知、自动创建工单等
|
||||
|
||||
except Exception as e:
|
||||
logger.error(f"Agent监控循环错误: {e}")
|
||||
await asyncio.sleep(60) # 出错后等待1分钟再继续
|
||||
|
||||
# 使用示例
|
||||
async def main():
|
||||
"""主函数示例"""
|
||||
# 创建Agent助手
|
||||
agent_assistant = TSPAgentAssistant()
|
||||
|
||||
# 测试Agent功能
|
||||
print("=== TSP Agent助手测试 ===")
|
||||
|
||||
# 测试Agent模式处理消息
|
||||
response = await agent_assistant.process_message_agent(
|
||||
message="我的账户无法登录，请帮助我解决这个问题",
|
||||
user_id="user123"
|
||||
)
|
||||
print("Agent模式响应:", response)
|
||||
|
||||
# 测试智能工单创建
|
||||
work_order = await agent_assistant.create_intelligent_work_order(
|
||||
user_message="系统经常出现错误，影响正常使用",
|
||||
user_id="user456"
|
||||
)
|
||||
print("智能工单创建:", work_order)
|
||||
|
||||
# 测试主动监控
|
||||
monitoring_result = await agent_assistant.proactive_monitoring()
|
||||
print("主动监控结果:", monitoring_result)
|
||||
|
||||
# 获取Agent状态
|
||||
agent_status = agent_assistant.get_agent_status()
|
||||
print("Agent状态:", agent_status)
|
||||
|
||||
if __name__ == "__main__":
|
||||
asyncio.run(main())
|
||||
Reference in New Issue
Block a user